Healthcheck case study
Remotely monitor health data in real-time
Customer Profile
Our client needed a solution that would remotely monitor the health data of seniors and send emergency alerts to their caregivers whenever there’s some issue.
Issue/Problem
Seniors find it difficult to pay frequent visits to the clinic for regular health check-ups, particularly if they have mobility issues. But they are left with no other choice as regular health monitoring is essential, more so if they are suffering from any underlying medical condition like diabetes, heart issues, etc. Also, senior persons are not always in a position to inform caregivers when emergencies crop up suddenly and hence do not receive timely help.
Result
Biz4solutions helped the client to develop a perfect solution, a HIPAA-compliant healthcare app named HealthCheck. This app helps older adults to continuously monitor their health vitals in real-time from the comfort of their homes and receive emergency help whenever needed. The app also sends reminders for upcoming doctor appointments.
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Overview
Biz4Solutions tailored a HIPAA-compliant healthcare mobile app for older adults, HealthCheck. The app continuously monitors users’ health vitals like heart rate, blood pressure, blood glucose levels, blood pressure, body temperature, etc. Users need to wear a smart bracelet that is connected to the server and synced with the app. The bracelet periodically transmits the user’s health data which is processed and saved in the app. Users have to register their devices and add caregivers (family members, friends, relatives, or any other care-providing person) while creating their profiles in the mobile app. Care providers can access the health data anytime and stay informed about the user’s doctor appointments. Also, caregivers are instantly notified in case of sudden emergency incidents like sudden falls, health condition severities, etc.
Developmental Challenges
Our team came across the following developmental challenges:
- Ensuring the accuracy of user’s health data.
- Securing healthcare data.
Result
We resolved the challenges and developed the desired functionality. Our developers used complex algorithms to ensure the accuracy of users’ health data. We conducted rigorous usability testing as well. To secure users’ health data, our team has adhered to HIPAA regulations and used encryption methods like multi-factor authentication, PHI pin, etc while allowing access to the data.
Solution Highlights
- Device Management: Admin can add devices to the inventory and view registered devices.
- Dashboard: Displays users’ health data & an overview of the user’s upcoming physician appointments.
- Graphs and Charts for displaying historical data.
- Integration with Google Calendar & Apple Calendar: Management of users’ doctor appointments and sending of timely reminders.
- In-app messaging & e-mail integration: Prompt communication between users & caregivers.
- Push Notifications: Convey important information on users’ health to caregivers.
- Emergency alerts to care providers in case of sudden falls or any other health issue in users.
Benefits
- The app caters to both Android & iOS operating systems as well as the web to maximize customer outreach.
- The app collects and securely stores users’ health data.
- The options of one-to-one chatting as well as group chatting, are available.
- Besides communicating with users, caregivers can also interact with other care providers registered in the app.
- Custom notifications can be sent to all or selected users & caregivers.
- Reminders about upcoming doctor appointments, follow-ups, etc. help seniors to avoid any misses.
- Seniors receive better and timely care as their relatives/caregivers stay informed of their health condition from time to time.
- Admins can view user feedback and take the necessary action.
Additional Value
- Payment integration: Payment reports and transaction history saved within the app.
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